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Contact
Reach us during business hours. Every enquiry gets an answer within one working day.
Registered office
- Address
- Kenstone Credit
Flat #117, Mahaveer Coral Apartment, 15th Main, 17th H Cross
JP Nagar 5th Phase, Bengaluru, Karnataka 560078, India - Telephone
- +91 96633 96610
- Business hours
- Monday to Saturday, 9:00 am to 6:00 pm IST
This is both our registered and our working address. Please call before coming, so that a consultant is free to sit with you.
What to have ready
The first call goes further if you have these to hand:
- Your credit report, if you already hold one
- The entries you believe are wrong, and what you think the truth is
- The lender that reported them
- Any closure letter, no-objection certificate or payment receipt
Please do not send passwords, OTPs or your Aadhaar over chat or email. We will tell you precisely which documents we need and how to send them safely.
How to reach us
The quickest way to get an answer is to call. A consultant will take the details over the phone and tell you there and then whether the problem is one we can work on.
If you would rather put it in writing, email harish@kenstone-credit.in and we will call you back. There is no enquiry form on this site, and no third party collects your details on our behalf.
Complaints
A complaint sent to the officer below is logged separately from your file and tracked to a closing decision.
- Grievance officer
- Harish
- Telephone
- +91 96633 96610
- By post
- Kenstone Credit, Flat #117, Mahaveer Coral Apartment, 15th Main, 17th H Cross, JP Nagar 5th Phase, Bengaluru, Karnataka 560078, India
- Acknowledged
- Within 48 hours, with a reference number
- Decided
- Usually within 15 working days, never beyond 30 days
The full escalation route, including forums outside this firm, is set out under complaints.
Send us your credit report
We will tell you what can be corrected and what cannot before any fee is discussed. If nothing on your report can be corrected, we will say so and there is nothing to pay.